Question:
Beware of the H&R Block Emerald card..Tell your friends!?
anonymous
2008-02-26 18:20:31 UTC
I got my 2007 taxes on the H&R Block pre paid emerald card. I was buying my wife a car and had the guy run the card. The card machine didn't say or print anything. We didn't know what to do, the guy said "for some reason this card isn't working." We paid with a different card. When I got home and checked my account, the money had been deducted from the card and put on hold for an 8 week length to be paid to the dealership. We essentially have paid for the car twice! The dealership has done everything they can to get the money released. My wife has went into the h&r block office and made dozens of calls to the 1 800 number. Most calls you get hung up on. All I want is for them to release my money back to me so that I can pay off the other card. I am being charged interest on the amount. I am thinking about taking them to small claims court and exposing them to the media! Warn everyone you know....this card is a hoax!
Any ideas or suggestions? Thanks for your time.
Six answers:
Sharon F
2008-02-26 18:27:38 UTC
sorry you had to go through this but i've been warning people about H&R block....i stopped using them many years ago and never plan to use them again



if i were you, i would stay on their azz everyday until something gets done....
just me
2008-02-26 21:47:12 UTC
I don't understand how it is the fault of H&R that the machine the car dealership used did not print or show anything to show that the card was authorized and the money was taken off the card. Seems to me the dealership needs to run a refund on the card giving you the money back.



This is not an H&R mistake or hoax. It is the same principal if you purchased something at WalMart and they charged you twice You would tell WalMart to issue a credit for the duplicate charge.



If you have proof the money was deducted from the card when the dealership ran the emerald card you should bring it to them and demand they run a credit to return your money. They are the people that got paid twice. If H&R gives you the money back they are paying you twice...first to the dealership and second to you.
SophiaSeeker
2008-02-27 05:48:01 UTC
1) I would trump Emerald Card & H&R block all-together and try Mastercard directly.



2) Try calling 1-800-Mastercard and see if they can transfer your balance in a way that suits your needs.



3) Our fellow Peers, here on answers, are struggling with some similar issues, use the answers local-question-search-engine and see what you can find. One answerer thought you could use a pay-pal account in regards to your Emerald-Card-Account. But as far as a total-refund or transfer I am not sure.



4) Try the link below for further Mastercard-Card-Issues; the main number to remember is:



1-800-Mastercard



5) In my Google searches H&R block have this issue going on back as far as the 90's, it's amazing they haven't gone bankrupt....there have been some settlements in California, but as far as National-Settlements, I am ignorant...



6) Good Luck, and If you need to find a local-lawyer or general law info you may want to try:



http://www.findlaw.com
Dee
2008-02-26 18:30:29 UTC
I feel sorry for you that you had to go through this, but I have heard so many people complain about H&R Block in general that I refuse to have them do my taxes. Good luck and keep calling them every day.
notaperviemusculargent
2008-02-26 20:13:16 UTC
Now you know why I'm doing it. Suggestions: don't go to Jackson-dimwit nor HSBC either.

Do your taxes online. If your return is complicated, look up an enrolled agent on the National Association of Enrolled Agents website. Click on "find an enrolled agent". Type in your city, town, State or zip. Enrolled agents are professional and have power of attorney with the IRS. Block has to cease their "business". Firstly, the firm is not to print the SS# of the client on any of the Tax software they send out.

Secondly, they are not to advertise "refund anticipation loans". Not only were they never necessary, they are not ethical, the interest rate annualized - especially when you add the fees and figure them in - is outrageous. Senator Schumer testified that it is as high as 1700% APR. In addition, it is unwise to do what boiler room unscrupulous preparers do. Their motivation violates IRS ethics, block should not want to be associated with such unconscionable shenanagans. In the case of refund anticipation loans, the motivation is NOT to help the client. The client is seldom informed that he/she may be turned down for the loan due to a government agency seizure or the IRS wanting to examine the return. That means you pay the ERO and bank fees in vain.

Here's a couple that may be decent: average1040, Tax-act and may be FreeTaxUSA. I used Tax-act for the first time. It is slow; you have to start all over again if you want to change a business or capital gain/loss entry for example. But it is free so long as you only do the Federal and ignore all the pop-ups for upgrades. Unless you are in a complicated tax situation, you do not need expensive software. I found this out the hard way drake "software".



Wow! One thing to watch out for: refund anticipation loans {RALs}: Don't do it. What they do is USURY and should be illegal. These "emerald" loans are just as unscrupulous as the whole life insurance companies. Instead of being remorseful and ceasing to attempt to bleed the public, they came out with universal life. What a ripoff!! Now, Block with their refund anticipation loans, instead of ceasing such things, have come out with the "emerald loans", or "green emerald loans". They want to trap you in to having no choice but to return to them. That's the same as whole life insurance. I heard more prospective clients tell me "I've put too much in to it. I can't get out". Same scenario. So don't go to Block. Here is a testimonial: "If you got an emerald advance line done from them in December probably yes {you're trapped in to returning to that outfit}. If you can, do not go to H&R Block this year. My sister got an advance done in December and she paid through the teeth this tax season. She paid

almost double what she did in 2006. Also, they are not issuing checks anymore, either. They are giving the early anticipation loans now on a debit card. My advice for you is to go to a local private tax preparer who will probably do the return for under $100. They can e-file the tax return and you won't have to pay the outrageous fees. So if you did have H&R Block do an advance in December you'll have to have them finish the other part of the return for 2007. If you didn't then you won't have to return there." Senator Schumer testified that it is as high as 1700% APR.



More on the sick joke of going to H& ripoff: "In addition, I'd try to use something like Turbo Tax. All HR Block are doing is running software and asking you the questions. When my wife and I first bought our house we were a little apprehensive about doing the taxes, so we went to HR Block. What a mistake. The guy at HR Block was asking us the questions that popped up on his computer. During this process we had a question about an item. The guy at HR Block said he didn't know and he was only putting in what we told him to put in. This cost us $150! I ended up not letting them submit the taxes electronically because I had to look up my question. What a rip off! Turbo Tax costs about $50 and does the same thing".

When my ex and I went to H&R dilldocks, we found we "owed" a large tax bill when we did not. They calculated penalty and interest for us! That's up to the taxpayer

and the IRS!! We had claimed 4 exemptions. Then the H& dumbbell rep said "drop 'em". That's what she said. All the things you can legally do to save on your taxes; all the deductions and credits; all the ways you can save on your income taxes and you can find more ways every year. That's what she said: "drop 'em"!!!!!!!!! No questions; no deductions; no asking about receipts and diaries of expenses; no list to prepare to save on taxes in future years - worse than worthless! In a subsequent year, the moron told us that we were employers and had to withhold social security from our babysitter.

The limit for reporting income then was $125 or $150 per quarter. We didn't have to file Schedule H!! So we didn't have to withhold Federal taxes!! I want H&R lying thieves to pay me back for the double charges plus interest and penalty! We only paid around $50 to the babysitter for the entire year, if that much. Yet H&R dumb dumb told us that we were employers and had to withhold tax from this poor lady!! We were NOT employers!!! We did not have to fill out a W-2 nor did we have to fill out a 1099, for that matter. They did not tell us to get a second opinion!!! Those idiots did not know the tax law that they professes to know!! Further, the brain dead and thief told us that their company {H&R ripoff} would graciously amend our income tax return. We didn't need the return amended!! They didn't even know the tax law for child care providers!! Then they charged us the equivalent fee without any advance warning!! They said they would do it. They did not have to; they lied. then they made it appear as if they would do it without a fee, since there was only one entry to "change". They lied to us!!

We did not need to file a Schedule H!!!! Whether we babysat or not was none of their business!!! They had no business even asking that question !!! They are agents for the Feds. They certainly are not interested in you the client paying the least possible legal tax! The fact that they are still in business show how illiterate taxpayers are about their taxes. That's what started my business. I got tired of overpaying frightfully on my taxes. I went into competition with H&dishonest and exposed them. If they had been right, they should've mentioned FUTA!!! They did not mention FUTA!!!! H&R lying, abominable criminal thieves are the most lying, brain dead idiots on earth!!! They have no business calling themselves "income tax preparers"!! Another testimonial. You see how this all ties together. H&R ripoff is not looking out for you, the taxpayer: "Dont! They work with the government to screw you! Yes I've had them done there. I also have a accountant friend who worked there one day and quit when she saw how they were doing people. She was trying to help save people money and her boss pulled her aside and said we don't do that here!"



Latest Better Business Bureau report regarding H&ripoff: http://kansascity.bbb.org/commonreport.html?bid=46030004&language=1&bureau=&bbbid=
annswers
2008-02-26 18:30:14 UTC
Thank you for warning everyone. :)


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
Loading...